Address:
Kyrgyz Republic, Bishkek 720021
Ibraimova St., 40/1
Phones:
| Reception: | +996 (312) 389191 |
| Credit Department: | +996 (705) 201030 |
| Credit Department: | +996 (554) 750751 |
| e-mail: | office@esb.kg |
Working hours with clients:
Cash Desk: Mon – Fri from 09:00 to 17:30
Client Service Department: Mon – Fri from 09:00 to 17:30
City: Bishkek, Joomart Bokonbaev St., 59/1
Phone:
Credit Department: +996 (705) 20-10-30
Operations Department: +996 (554) 91-51-31
Client Service Hours:
Cash Desk: Mon – Fri from 09:00 to 17:30
Client Service Department: Mon – Fri from 09:00 to 17:30
Feedback
Dear Clients and Partners of the Bank!
We express our sincere gratitude for your choice and trust!
OJSC "Eurasian Savings Bank" prioritizes maintaining honest and fair relationships with clients and continuously improving the quality of service. Striving to be as accessible as possible to all categories of clients and to meet each of their needs, we are always ready to support our clients.
Client inquiries are not overlooked and are addressed within the timeframes regulated by the NBKR.
If you have any questions or suggestions, you can:
- Contact the Bank by phone: +996 (312) 38-91-91;
- Send a written inquiry/suggestion via email: office@esb.kg;
- Leave a note in the "Book of Complaints and Suggestions" at any Bank branch;
- Express your request/suggestion during a personal meeting with the head of the division at the Head Office/branch.
Client Reception Schedule:
- Director of the ESB-Center Branch — Tuesday from 10:00 AM to 11:00 AM;
- Director of the Osh Branch — weekdays from 10:00 AM to 12:00 PM.
You can find more details about the Procedure for Handling Consumer Inquiries at OJSC "Eurasian Savings Bank" here
